Return Policy
Conviction Wear Return Policy
All Sales Are Final
All Conviction Wear products are made to order. If an item arrives damaged, defective, or incorrect, we are committed to making it right through a replacement, refund, or store credit, depending on the situation.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To be eligible for a replacement or resolution, you must provide:
- Your order number
- Clear photos of the issue
- A brief description of the problem
📧 Contact us at: Conviction.wear25@gmail.com
If approved, we will arrange a replacement or store credit at no additional cost.
Non-Returnable Items
The following are not eligible for returns or exchanges:
- Incorrect size selection
- Change of mind after purchase
- Normal wear and tear
- Items damaged due to improper care
Shipping Costs
- Original shipping costs are non-refundable
- Return shipping is not covered unless the item is defective or incorrect
Order Cancellations
Orders may be canceled within 12 hours of purchase.
After this window, orders are sent to production and cannot be canceled or modified.
Contact
For all return-related inquiries, contact:
📧 Conviction.wear25@gmail.com